Service Desk

{"xsrfToken":"e82fba56-656b-431d-98bf-2a8867bfeba5_9e57516b90281ebfbafe30ce558f67c9df896a54_lout","branding":{"id":"1","key":"splu","name":"Splunk 고객지원 서비스","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/1","theme":{"headerBGColor":"#231f20","headerLinkColor":"#ffffff","headerLinkHoverColor":"#474244","headerLinkHoverBGColor":"#474244","headerBadgeColor":"#474244"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/538fd787-fe9c-4ae7-b1a1-bb96c9f2a20f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhY2JlZGVjMS01MzhmLTRjNGMtOGRlYy04YWQwNDBhY2Y1NTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzOGZkNzg3LWZlOWMtNGFlNy1iMWExLWJiOTZjOWYyYTIwZiI6WyJyZWFkIl19LCJleHAiOjE1NzE1NzU5OTMsIm5iZiI6MTU3MTU3NTMzM30.3ulqAReEq72KPl59AHlNTwnnJ-p95OB9-HWHWb_gi0w&client=acbedec1-538f-4c4c-8dec-8ad040acf551&mode=fit","logoId":"538fd787-fe9c-4ae7-b1a1-bb96c9f2a20f","isLogoAvailable":true,"helpCenterTitle":"한컴MDS 고객지원 센터","sharedPortalName":"한컴MDS 고객지원 센터","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"한컴MDS 고객지원 센터","sharedPortalName":"한컴MDS 고객지원 센터","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"splu","projectId":10000,"serviceDeskId":1,"name":"Splunk 고객지원 서비스","description":"필요하신 Splunk 제품 관련 지원 항목을 선택하십시오 (본 서비스는 한컴MDS와 별도의 계약을 체결한 Splunk 제품 고객분들에게 제공되는 서비스입니다)","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10491,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[],"key":""},{"id":"5","name":"제품 오류 신고","descriptionHtml":"","callToAction":"제품 오류 신고","introHtml":"Splunk 제품 사용시 겪으신 오류를 신고할 수 있습니다.","icon":10476,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[],"key":""},{"id":"4","name":"기타 문의 사항","descriptionHtml":"※ 본인은 <a href=\"http://www.hancommds.com/contact/privacy.asp\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">한컴MDS의 개인정보 처리 방침</a>을 잘 읽어 보았으며 내용에 동의합니다.","callToAction":"기타 문의 사항","introHtml":"Splunk 제품 사용과 관련된 다양한 지원 요청을 할 수 있습니다.","icon":10466,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[1],"key":""},{"id":"2","name":"라이선스 문제 문의","descriptionHtml":"※ 본인은 <a href=\"http://www.hancommds.com/contact/privacy.asp\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">한컴MDS의 개인정보 처리 방침</a>을 잘 읽어 보았으며 내용에 동의합니다.","callToAction":"라이선스 문제 문의","introHtml":"Splunk 제품 라이선스와 관련된 문제해결에 대한 요청을 할 수 있습니다.","icon":10483,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[1],"key":""},{"id":"1","name":"기술지원 요청","descriptionHtml":"※ 본인은 <a href=\"http://www.hancommds.com/contact/privacy.asp\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">한컴MDS의 개인정보 처리 방침</a>을 잘 읽어 보았으며 내용에 동의합니다.","callToAction":"기술지원 요청","introHtml":"Splunk 제품의 설치, 설정, 문제해결에 대한 요청을 할 수 있습니다.","icon":10472,"iconUrl":"https://hancommds-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9e898090-8130-3b8c-99f5-b0bf3417a4b8","appLinkName":"System 컨플루언스","appLinkUrl":"https://hancommds-support.atlassian.net/wiki","spaceKey":"SPLU","spaceName":"Splunk 고객지원 서비스","spaceUrl":"https://hancommds-support.atlassian.net/wiki/spaces/SPLU"},"labels":[],"projectKey":"SPLU","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPLU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"한컴MDS 고객지원 센터","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://hancommds-support.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}